We were scheduled to stay 9 nights in February and...

We were scheduled to stay 9 nights in February and my Mom had a medical emergency that I needed to attend to, resulting in our having to postpone our first time trip to Grand Cayman. I realize that I was inside of the 7 night cancel policy, (cancelling 2 days prior to date of arrival) and that their policy is to keep the one night's room rate plus tax, but you would think in this particular situation, they might have tried to be more understanding and waive the one night deposit penalty, especially when I said we would be rebooking with them at a later time. I'm pretty sure they filled our room, as this was February 21-March 1 which is a very popular time to travel to GCM. I will think twice before I rebook at this property!