Peter Pandolfi

Review of Joyce Koons Honda Buick GMC

Philip Marinakos is by far the best sales represen...

Philip Marinakos is by far the best sales representative I have dealt with in over 40 years of buying cars. I first met Phil in February 2016 when I purchased a GMC Acadia for my wife. The experience was so pleasant and customer friendly that it was the main reason I returned to Joyce Koon's and Phil to purchase a new vehicle for me in June 2016. In February, I mentioned to Phil I was interested in the new Honda Ridgeline. Since it was not out yet, Phil researched the vehicle, sent me links for information and promised to call me when one came into the showroom. He made good on that promise and I happily walk out of the dealership the other day a happy owner of a silver Honda Ridgeline. Phil in both transactions made my wife and I feel as if we were the most important people in the building. If we had a question, Phil immediately got the answer. He is very friendly, courteous and highly knowledgeable in the products he sells. Even my wife is impressed and she worked in the industry for 20 years. Phil was assisted by Tim Rowan in finance who exhibited the same level of customer service and knowledge in his area. Clearly I was dealing with the A Team. My overall experience with Joyce Koon's has been excellent with every employee I encountered was engaging, professional and courteous. With people of Phil and Tim's quality, I will be back and I will encourage anyone I know to go to Joyce Koon's when considering their next vehicle purchase, new or used.