Vanessa S. Review of CHI/St Luke's Health System
One of the worst hospitals I have ever stepped a f...
One of the worst hospitals I have ever stepped a foot in literally. Past Wednesday, my mom had a tonsillectomy early morning. Next day, she felt weak and wasn t holding down any liquids as needed. Called her doctor told me I had to bring her to this ER where she had her surgery. Fast foward as I entered the building the front desk or whatever you want to call it to check in. The young lady was a little off stuttering as she was speaking. I did what I had to do and got my mom checked in. A minute or two passed by the nurse calls my mom. I can already tell shes a miss sassy pants. She was one rude lady. Took my mom s vitals and she asked me what was going on and she kept interrupting me trying to speak over me. Like if you wait a minute I can explain. Oh btw her name is Katherine. Shes done taking vitals and my mom said she already disliked how they were treating her. I would expect that being a hospital in the medical center would treat patients right. 1 hr passes by and mom gets a room and we waiting about a good 30-40 minutes till I approached a RN to help us cause NO ONE checked in to see what was the deal. She seemed bother that I asked why they were taking so long. She comes in asking what was going on and I explained to her cause my mom wasn t able to speak for herself after the surgery. She was like ok thats it? my blood was boiling at this point. As well asked her for pain meds and she said i ll ask the doctor. Another freaking 30 min goes by and doctor comes in and asks again. He wasn t professional at all as well. Everything was going completely wrong. We waiting and waited until one nurse came in and really did his job correctly was there explaining what he was going to do and at least some what having a conversation with. Other then that this place sucks and I don t want no one to go here and die because apparently they will just keep you waiting and waiting. Unorganized place and which is ridiculous.
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