Prices are decent until you try ordering multiple ...

Prices are decent until you try ordering multiple items. Once the shipping comes from two different locations it's becomes a no brainer...might as well drive 10 minutes up town and the prices are pretty close to the same...and I can get my parts right then and there.

Now, I'm not sure this is a money grab on the part of Rock Auto...but if it is I suggest showing a few MBA's the door, because they are costing you more business than you know.

Products and service themselves: I've never received a wrong part or one that didn't fit. The same as options we can get at competing parts stores, so it really comes down to price. Price is the bottom line and when there is a wait for delivery the price difference has to be worth the wait.