Nonas Buzines

Review of Center for Neuroscience Tucson...

Terrible communication in this office. Expect to b...

Terrible communication in this office. Expect to be on hold for at least 10-20 minutes every time you call....then be directed to someone else who is never at their desk. A day or two later they will call you back and have to leave you a message because you're at work or otherwise not at your phone. Then you have to call the office back...no direct number to the right person. Now your in this loop. If you're going to run a business well you HAVE to answer the phone! Its bad enough to have to wait for the referral, wait for the approval and wait for the appointment. Waiting on the phone continuously is irritating and shows poor customer service. People that come to this establishment are in pain...try to make it easier for them to get the help they need please!

Edit: I am bumping up to 3 star because Dr. Chase was wonderful and his appt was quick and easy. Fix your phone reception/call back issues and I'd be glad to bump up the rating more.