Crystal Baier

Review of GAINSCO

HORRIBLE, my fiance owns a towing company here in ...

HORRIBLE, my fiance owns a towing company here in SC. One of his customers got rear-ended (totaling her truck) by one of Gainscos insured, on sept 11 2015..they have still yet to pay him his tow/storage bill, or pay her for her truck and its December 17... 98DAYS!!! She's had to get a lawyer because they were offering her what her truck was worth and telling her she would have to cover the towing/storage bill out of her money and told her to move it somewhere it wouldn't have storage. Which is ILLEGAL in the state of south Carolina. Towing is separate in every way. He had to take it to the department of insurance because they said "we are not responsible for the truck because is not our insured's vehicle"....umm excuse me yes you are because your insured was at fault for the accident. I witnessed this conversation over speaker phone. After my fiance filed a complaint with department of insurance, they called the next day which turned into a negotiation that was settled if payment would be received within 72 hours at most...here we are a week and a half later and still no payment. They are shady and unreliable!!! My fiance is about to go back to the department of insurance and take them for what they owe him including administrative fees, processing fees, attorneys fees, court costs and whatever else legally to push this plague of an insurance company and force them out of south Carolina. He's a member of the national recovery association, and national towing association with 23 years in the industry. To sum it up their messing with the wrong one, along with 10 other personal friend towing company owners that stretch all the way to Naples FL, that have had similar issues with this no good insurance company. Needless to say gainsco will soon be evicted out of South Carolina by the department of insurance!!! Stay tuned, will update!!