John Cline

Review of Ruth's Chris Steak House

Understand it was Christmas Eve and we've (party o...

Understand it was Christmas Eve and we've (party of 10) eaten here before for past Christmas eves and every time it was very busy.
With that said, they should be aware of the situation but instead after the initial order for drinks and appetizers came in a reasonable time, the main course was a long wait, 30mins? After finally arriving others at the table were satisfied with their entrees, but my tomahawk ribeye had too much fat and gristle, served not hot and tasted no better than a cheap steak.
I don't mind spending money but I must say this was the WORST $125 ($140 w/tip, lower than 20% because of the service and meal) meal I've ever had. Plus because of the slow service, we made sure noone even ordered coffee much less dessert so we could finally get out of there.