Gtech M

Review of Piccolo's Trattoria

The food and service here are second to none. We h...

The food and service here are second to none. We have had dinner here and everything was top notch. I have been here twice in the last week for take out , had a glass of wine at the bar and ordered dinner to go. The only drawback is no both times they messed up my order. The first time I ordered broccoli rabe as a side and they gave me spinach which I overlooked cause of course it was very good. Tonight we ordered two dinners again with a side of broccoli rabe and they forgot it completely. I called the them to complain and was told I I had forgotten it , I reminded the lady that she forgot to put it in the bag. They said I could return to pick it up, of course I said we were already having dinner please just refund the cost. She said she would have the manager do it. I expected a call and apology from the manager especially since this was twice this week. There was no call and no refund. We are very disappointed because the food is awesome, bar staff great, dining room very nice, but we feel slighted by having two orders messed up and no call from a manager to make up for it.