This is one of San Francisco's Grand Dame hotels. ...

This is one of San Francisco's Grand Dame hotels. The location is excellent and the staff is wonderful. The rooms, however, are very small. I had a double room which would have been pretty cramped if there had been another person in the room with me. Also, there is no coffee maker or kettle in the room, which is unacceptable these days. The bathrooms are super tiny with low water pressure and the shower doesn't get very hot

There is not much the hotel can do about room size, but they can correct the coffee maker oversight . If they do that, they would gain a star