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I would not recommend this company.

I would not recommend this company.

My sister-in-law brought a small kindy bag and lunch bag for my son in October 2018 for his first birthday to use for kindy. My son was 1 and goes to kindy twice a week. The bag only gets used to put spare clothes in for kindy. The lunch bag was only used for about 6 months for his lunch until the kindy started supplying lunches. The bags cost $72.00.

Earlier this year, I noticed that inside the bag had started cracking. He had the bag for maybe 1.5 years - only using it twice a week to take to kindy. I also noticed the lunch bag was fraying at the handles. He only used this lunch bag twice a week for about 6 months. We again started using the lunchbag during covid twice a week again.

I was extremely disappointed that a minimal use bag, especially one that cost $72.00 was cracking and fraying. I contacted the company after a bit of to and fro this was their reply.

"Sorry about the issue with the bags as I can see this was purchased last September 2018. Unfortunately after such a long amount of time, is very hard to judge the wear and tear of the product, as I am sure you can understand. In these situations, as a gesture of goodwill, we are happy to provide a 30% off voucher code to help with purchasing a replacement bag."

The bottom line is the bag has hardly been used.
The pictures I sent them evidence this and show the deterioration of the bag.
You can buy cheaper bags from kmart that will and have lasted so much longer.

Would not recommended purchasing a bag from them.

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