johnjunko starks

Review of Herndon Family

We are seeking new doctor . Referred by the BCBS a...

We are seeking new doctor . Referred by the BCBS and a good friends of ours to make an appointment with Dr. Cooper . When I called to the office initially, a young lady Kris was very helpful but could not make an appointment that time . She advised me to call back but at second time this very unprofessional , condescending and unpleasant front desk woman named Valerie answered . She said , she will rely message to the doctor but were not to make an appointment. Due to our age , we were considered the high risk .She too one day , she will be that high risk old unhappy woman . We did not appreciate her entire attitude what and how she said to us we are new seeking patient . Dose she owns this doctors office ? It is sad those front desk people are representing the doctors who practices at this location but due to the front desks unprofessional and uneducated people can ruin their image . And unfortunately this woman Valerie just did that !! Because of her we will NOT going to contact this office . We will seek other doctors . We have lived in Herndon over 37 years and this front desk person can ruin all the respect that you had for this office .