Mary Luedecke

Review of Wayfair

Very disappointed. We ordered a couch from Wayfair...

Very disappointed. We ordered a couch from Wayfair and we were so excited to get it right score we moved into our new apartment that we got rid of our other furniture. But they lost our couch in the mail. I don t know how you lose something that large in the mail but they did. The couch is now backordered until August when we originally purchased it in March. I finally got them to answer my emails after a long lag time and was able to get a refund. I was promised a 10% discount to pick out a different couch but was never given my discount code as promised. Now they aren t replying to my attempts to contact. We will be taking our business elsewhere and will not order from Wayfair again.