Never in all the years of staying at this hotel ha...

Never in all the years of staying at this hotel have they let me down and most recently when me and my wife made a trip from NC to NYC they went above and beyond, rooms are always clean and fresh, I like how everyone on staff is always smiling and willing to assist you with help finding your room.

Special shout out for Michael Simms - Guest Service Manager , he took care of me and my wife in a very big way, very professional and willing to assist me when i made a mistake i booked my room for the wrong date he was there to help, and helped us get a better room, if you get a chance to read this thank you so much dont think your kindness goes unnoticed, its people like you who keep people like me coming back to the hotel

Samuel Perea.