Just a warning so that no one else has to live thi...

Just a warning so that no one else has to live this nightmare . . . my husband had his mint condition 550 in for regular maintenance and after a week was called by the service manager to inform him that there had been an "incident." The mechanic had our vehicle out for a QA drive on 470 and caught it on fire . . . completely engulfed in flames and totaled! We weren't even met with a formal apology. After two months of crossing our fingers for a reasonable resolution from what we thought was a reputable and professional company, Schomp BMW is doing nothing to help get us in another vehicle. They claimed the best they could do was have us buy another vehicle from them at a discount . . . completely disregarding the warranty we had attached to our vehicle, taxes, etc. While pages of unprofessionalism could be documented and we should've, in the end, hired an attorney, we are not the type of people to do that. We are very reasonable people and didn't expect them to hand us a new replacement, but they didn't even offer to help find a similar vehicle to ours. We've have had to file a claim with our own insurance and have still not been given a reason for the fire by the service department. The agony of the ordeal has been unbelievable and created so much stress for us! It started bad and ended bad, and we truly hope that this review will prevent this from happening to someone else. Please be careful and avoid having any service or business done here. Please see pictures below of before my husband left his vehicle in their care and the after. (Note - pictures are being removed)