Caitlin Santora

Review of Bayshore Medical Center

I want to give a big thank you to the Bayshore hos...

I want to give a big thank you to the Bayshore hospital team. From the friendly volunteers & security at the front desk to the rock stars on the 4th floor west- my family and I thank you so much.
My mother was admitted to Bayshore and needed to stay for 4 days. During a very tense and anxious time, we felt relief knowing how many people were on our side willing to help in any possible way they could.

4West: Nurse Su was our angel. She was so kind, helpful and knowledgeable. She worked 12+ hours a day nonstop for all patients under her care.
Mark Morrison & Ron Milkowski were the patient experience advisors who checked in on us every day. Every step of the way they did whatever they could to grant our requests. They were personable & loving; I felt so reassured when they would walk in the room. They kept us updated with MRI scheduling and always went above and beyond for us. They both answered emails within minutes at all times of morning & night.

Kristin with food services never stopped working. She was constantly hustling to make sure patients had the exact food/ drink requirements/ requests they needed. When agitated patients would lose their patience, Kristin remained calm and dutiful.

Nurse Gaya was wonderful with my family as we were on day 3 and getting frustrated and anxious. Nurse Gaya was willing and happy to answer all questions we had. She was knowledgeable and we felt very secure knowing she was on our nursing team while we had to leave our mom after visiting hours.

Nurse Megan was so sweet and willing to help my mom with whatever she needed on a very scary and emotional first night in the hospital.

Nurse Patricia was very patient and willing to help with whatever my mom needed. She was pleasant and friendly- willing to chat with my family sharing stories.

Catalina was a work horse. She did everything and anything that needed to be done. She was kind and patient with all patients. We turned to her for any request needed. After 4 days of having blood taken, it became very difficult to take any more blood on my mom but Catalina came in and did it with ease. She was so knowledgable and we also were very grateful she was on our team. Her smile was infectious. :)

Our doctors were amazing.
Dr Abrina, Dr Kumar, Dr Shah, Dr Fisher were nothing short of amazing. Each doctor was patient, knowledgeable and caring, constantly reassuring us that our mother would be okay. It was a stressful time, especially while we waited for an MRI however, all the doctors involved helped calm our family s nerves and made the best out of a difficult situation.

The facilities were very clean and the food in cafeteria was great.
We felt very lucky to have everyone on our side during a very precarious time.

Thank you to everyone who aided my mom back to health- we appreciate you all so much.