Dawn Cross-Baron

Review of Wascana Rehab

It is a hit and miss trying to FaceTime my mom whi...

It is a hit and miss trying to FaceTime my mom which is the only contact possible during CoViD right now. Some staff are great but you have to be worried when nurses or care staff tell you they will help mom to connect and it just doesn t happen many times over and over for all of my mom s 5 kids including me. And no we are not all trying to do so 5 times a day. More or less it is one of us per day. We are fiercely protective of our mom and we are starting to feel there is some neglect and possible abuse going on. We will not hesitate to contact legal services if this does not improve. To the staff who are helpful we hold you in high regard. For thor who don t really care and you know who you are, either improve your quality of care which definitely includes being helpful and reliable with access to communication with loved ones or your actions may come under legal scrutiny. I know this is a tough time for all but please know you will not get away with neglecting or abusing our mom.