J.D. was very professional and knew his stuff. How...

J.D. was very professional and knew his stuff. However their dispatch is garbage. Had an appt for sat, they bumped it up to Friday. I made the appt online and left notes of needing a tankless water heater flushed/cleaned. They sent this guy from spring 30-45 mins north to do nothing but look at the system. So no work done. I m looking elsewhere for someone that can do the job and not waste my time. None of that reflects on the technician who did a fine job and knew what he was doing.