We had John Moore come out to service our air cond...

We had John Moore come out to service our air conditioner condenser in Sept 2019. They suggested a unit replacement and UV light installation for $6.2k and we stupidly agreed to it. Fast forward to Feb 2021 and our furnace broke down. We went with a mom and pop repair place and learned that John Moore should have replaced the coil in the attic for the air conditioner and they massively overcharged us for the condenser and uv lights plus labor. They also gave us too big of a condenser for our downstairs, which can cause mold issues. The condenser they put in was bigger than the one that originally came with the house, so they could make more money. The new repair place charged us $8,200 to replace the whole unit in the attic and the condenser outside plus labor. I cannot imagine how much John Moore would have charged for this. I also want to mention that we got a quote for John Moore to replace 2 water heaters for over $8k plus we were told that a roof modification was needed. We thankfully did not go with this crazy quote and got our 2 traditional water heaters replaced with a tankless unit for $3k. No roof modification needed. DO NOT trust John Moore to do anything other than rip you off. I'd give them 0 stars if I could.