I am Steven

Review of Commonwealth Dodge

I only gave it 1 star because it let me give negat...

I only gave it 1 star because it let me give negative stars. Worse service dept I have ever seen. There service writers are kids. Have no automotive knowledge. They wear chuck Taylor's to work with no socks. A young man with died pink hair. Impossible to get any info on the status of you vehicle. Very unprofessional. There 1600$ estimate was hand written in bubble letters on a loose leaf piece of paper on pink pen with arrows on it. No itemized estimate. The only thing that saved anyone was how clean the mechanic kept my car. But holy crap ... I will never ever use these people again until they can manage there service writers and hire some writers that are car literate. It was a joke. Not to mention, I called a second dodge dealership to get a quote on the exact same write up and it was 600$ cheaper. This service dept should be ashamed of themselves. No one person who works hard for there money is going to throw 1600$ at you with service writers who are representing your company as a whole.... With this kind of unprofessionalism.