Jill Kinsley

Review of Essentia Health - Baxter clini...

I saw Dr. Bader for a yearly physical but was char...

I saw Dr. Bader for a yearly physical but was charged for an office visit. Was also charged for smoking cessation counseling and I don t even smoke! Dr. Bader changed the dose on my thyroid med to then turnaround and decline it when it was time for a refill! I had to contact my old doctor at Lakewood (who I haven t seen in a year) to get it filled. It took Essentia 5 months, 10 phone calls, and several emails to reverse all the charges.

I ve tried Essentia many times throughout the year and every time has been a horrible experience that cost me money, time away from work, and unnecessary stress. From misdiagnoses, to screw ups in ordering allergy shots, to rude receptionists who answer the phones, to being transferred multiple times to wrong departments, to the confusion and run-around, all the way to issues in billing I will never go back.

Thankfully there are choices: Lakewood has a clinic in Pillager and CRMC in Baxter. I honestly wouldn t waist your time at Essentia.