Brandy Dean

Review of Celebration Homes

Unsure of the quality of their actual homes as I h...

Unsure of the quality of their actual homes as I have never bought one from them, however the follow up and care taken with lots they own in neighborhoods is subpar.
Celebration Homes currently has only 2 or 3 lots left to build on in our subdivision, Masters View. They stopped mowing them for about a year and a half until many complaints were called in to their office. Now that they do send a crew out to mow, they only half way do their jobs as they don't weed eat around anything causing protruding weeds.
The current issue we face with them is the lot next door to my house is very poorly maintained and there is still debris on the lot from other homes being built around us. There is a huge pile of boulders, rocks and dirt that have been piled up on this lot causing an eyesore. But the bigger problem is the bugs, ants in particular, that have taken up residence on this pile of rocks. They have formed a giant ant hill at the summit and have now chosen to infiltrate our home as well. We have had to call professionals to have this rectified in our home and have reached out to Celebration several times for them to maintain the lot and take care of this situation. They have yet to do anything other than have the sales agent for the model home call me back. He is only a yes man and will say whatever necessary to get me to stop calling about this.
If you've made it this far in my review, just know their customer service is absolutely atrocious and I would not recommend them at all.
The level of attention they show to lots they still own in our neighborhood makes me glad we do not own a home built by Celebration Homes.