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I took my dog there the other night because her mu...

I took my dog there the other night because her muzzle/face felt and looked swollen. The receptionist was extremely nice but the tech doing the intake barely said a word to me, just asked questions and then took her to the back, which I later learned, put her in a kennel, which I didn t like at all. She could ve waited with me until the doctor was ready. The doctor, Dr. Coffey, later came out and told me that she wasn t swollen (even though I could feel the swelling and I pointed it out to her). I took her home and she proceeded to get worse, so I called them and asked if I could send pictures for a doctor to look at- the receptionist that answered seemed annoyed but said I could send them. No one called me until the morning and even though you could visibly see the swelling in the photo, they said it was too hard to tell and after I explained that she was not doing well they just said they wouldn t be able to know what was causing it but could bring her in if I felt it was necessary. Luckily, they sent her records for the visit to her regular vet, who called me to see what happened- I explained everything to the vet and she said that she needed to be seen (which I was going to do anyway) and it turns out that she WAS swollen and having an allergic reaction to a bug bite or sting and she treated her and now she is 100% better. I will not go back here for emergency treatment.

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