Service One is useless. I have needed to make many...

Service One is useless. I have needed to make many calls to cancel my service. Apparently there is only one person in the entire company with the ability to cancel your service and she doesn't answer calls. After finally getting my service canceled, I was charged afterwards anyway. When trying to contact the person to find out what the problem is, I find that this person also doesn't answer her phone. I will never do business with them again.