Joshua Cardona

Review of Naval Health Clinic Quantico

I have never dealt with customer service this bad ...

I have never dealt with customer service this bad in my entire career. The Doctors their are overall great. The behavioral health is without a doubt top-notch; However, the Nurses that greet you or pick up the phone when you call are the worst. I have had multiple nurses hangup on me because I accidentally called the wrong section. I am serious, when you call the wrong section they hang up on you without telling you who to call. When you are trying to reach the Pharmacy, instead of them having a proper voicemail or call waiting, you get disconnected.
I truly feel bad for the Corpsman and the Doctors that work their because they really do care. I think they need to get rid of the civilian employees or do some much needed training.