Made an appointment to have recall work done on my...

Made an appointment to have recall work done on my vehicle. Made the appointment on time and left my vehicle to get repaired. I then received a text that "For your convince we can now communicate with you via text messaging". So I thought wow, easy way to follow up on my truck. Well long story short, I sent several texts with no reply or update on my truck. I did finally receive a phone call at the end of that day that my vehicle is ready. Well by that time I was already on the other side of town and decided to myself that I will pick up my vehicle the following day. I did asked about the texts I sent and the reply was those are sent to a computer and appeared to me that he just barely looked at those text on his computer. Basically not Happy with their Service. I could of taken my truck to any other Chevy Dealership, especially one that would be closer to home, but felt since I bought my vehicle with them I would bring it there. Well now I know for next time. If you need to follow up don't rely on the text messaging.