Installed an air conditioner. 2 split on May 15th....

Installed an air conditioner. 2 split on May 15th. It worked for only 10 minutes.
Clivet's authorized technician was immediately requested to call for assistance for the repair under warranty. It came out on June 4th after only 20 days! An outdoor unit failure has been detected.
To date, June 29, after countless reminders I still do not know when I will be able to use my air conditioner NEW !!! A month and a half has passed !!! Who reads a judgment on the efficiency of this company !!!