Diane Urtel

Review of Omni Charlotte Hotel

I recently stayed in the Omni while attending Elto...

I recently stayed in the Omni while attending Elton John. We are not from Charlotte. It took us over an hour circling around all the construction to finally end up going through cones and two wheeling into the exit of the hotel to finally arrive. We were using an online map, but it couldn t correctly get us to the hotel. It would have been lovely if the hotel had a message when booking to alert travelers to add a lot of time for arrival. We weren t able to eat dinner prior to concert. Our room had carpet pulling up and our shower curtain was dirty. The gentleman working the front desk did well trying to de-escalate me and how upset I was that it took forever to try to find the hotel with all the construction, closed streets, detours and orange cones.....

With this being said, the beds were comfortable and security was good. Valet parking was convenient. The bar in the lobby was just right and had plenty of room. I do wish we had more time to relax there before concert.