Makiko Owens

Review of Jackson Automotive Group

This dealership is THE absolute worst when it come...

This dealership is THE absolute worst when it comes to customer service and paperwork. I drove 3 hours for what I thought was a good price. They didn't have me sign in the right place on the check so they sent it to me and called me repeatedly for me to sign and return it. They sent the check to the wrong address so I had to make another drive to go pick it up. I was given the temporary, 45 day tag and I was told the paperwork would be sent to my local DMV. My DMV didn't have the paperwork so I was given another temporary tag. I had to make several calls to them, all of which went unanswered. After I left a voicemail, I received a call back saying they would overnight it..... 2 months to get paperwork that the STILL sent to the wrong DMV.