I was not impressed with this company. They do not...

I was not impressed with this company. They do not care about their customers should they have to file a claim. Processing is slow, to non responsive. I am still waiting to get my claim processed. It has been over a month since the passing of my sibling. All paperwork was completed and OVERNIGHTED. Every time I call for a follow up their response is "we will be in touch as soon as we complete our review." I understand there is protocol , but it is going on over a month. Really? Don't waste your time or money! They only want your money but do not care about paying what is owed to you!! Buyer beware!!!