Worst customer service I have ever had in my life....

Worst customer service I have ever had in my life. The WWE champion game crashed on me. Had to delete and reinstall and had to contact customer support in the app to get my old user profile re activated. I put in a ticket for it, someone started to help me, then they stopped replying. Emailed customer support about it and have been getting the run around for a week now and still do not have my game restored. This is the biggest joke of "support" I have ever encountered. They clearly don't care about making their customers happy. Will be disputing in game purchases I have made with my credit card company since I can't use any of them since no one will restore my game. HORRIBLE COMPANY!!