Karita Viitanen

Review of Viimsi Tervis SPA hotel

You wouldn't believe a four-star hotel. The staff ...

You wouldn't believe a four-star hotel. The staff was quite dull, not customer service-minded at all (although this is the case all over Tallinn). Our 3-bed room was really hot (even outside below 10 degrees), some of the towels were already dirty, the bathrobe had a gaping hole. We asked for slippers, which in many hotels are included in the room rate, but had to be paid for separately. However, when we went to the spa, the customer service representative asked if we got free slippers from the resp ??
The K18 spa was really nice, although this time there was someone from a special party, where a ritual was held in the Hamam sauna, where there was a bit of a mess but I didn't mind. A handsome man with a saxophone played a good party in the area
In the spa areas, the floors are just super slippery!
Breakfast was varied and tasty.