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Amy Marshall

3 years ago

Reservation for an upgraded room, oceanfront, high...

Reservation for an upgraded room, oceanfront, higher floor. They couldn't find our upgrade even with my confirmation and ended up with a 2nd floor room facing another building. Lobby was dirty with dead flies on most seats and the floor. First room was filthy with mold, bees nest, food on the floor. Second room wax worse. We didn't stay. Staff was friendly and we got a refund.

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