tiffany howell

Review of Sears Holding Company

On 2/8/2020 I took my car to the sears auto center...

On 2/8/2020 I took my car to the sears auto center in Pasadena TX for 4 brand new tires, alignment, and brakes. After the services were complete the Mechanic approached me to inform me of a accident with my truck. The mechanic allegedly was backing out my truck and ran into the garage damaging my driver side (left) side of my truck. The damages were severe enough that my drivers door would not close and I was unable to drive home in my vehicle. Me and my 3 young kids had to hike a ride 40 minutes away from my home. One of the managers called Sedgwick and gave me a claim number and explained that someone would be in contact with me. Today is 2/13/2020. I have not heard from anyone representing this claim and I am still unable to access my vehicle. I have called, left messages and have not heard back from anyone. Please can someone help me.