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Took my 2015 3500 into their service for a wobble ...

Took my 2015 3500 into their service for a wobble in the front end mid June they fixed it with an idler arm and alignment that lasted about 5 months and the wobble came back I didn t have time to take it back in until mid November they looked it over and concluded that my tires were worn uneven in the front and that is what was causing my issues, I grew up wanting to be a mechanic and even worked in a shop for a bit so I knew that for tires to ware uneven something else had to be wrong in the front end, so I pressured them to look into it even deeper to find some kind of issue that would cause this, after two full days of them having my truck all they had was your front tires are worn uneven you need new tires. So I told them to rotate tires front to back and that would see if they were correct they did this and I picked up the truck, turning out of their parking lot onto Hickman my truck got the same death wobble it had before. I ended up taking my truck to United fleet within 2 hours the found that my front shocks were bad, they could see daylight through the bushings holding the shocks on, my pitman arm was bad and my idler arm was bad. I m no professional mechanic but it s basic mechanics that if the tires ware improperly something else is wrong. With all that being said the service representatives were all very polite and nice when speaking with me Alicia was the representative handling my case and she was awesome even the manager I spoke with was awesome but I m not sure their technicians know what they are doing.

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