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Review of Toyota of Grand Rapids

I knew more about most of the cars on the lot than...

I knew more about most of the cars on the lot than the sales person did. The sales person was new and genuinely a nice person but had no clue what I was specifically looking for which wasn't rocket science to begin with but I digress. I tried my best to be pleasant but when the sales person invited me inside to "lookup" the car I was looking for which to no surprise was a basic car search engine anyone could do it.

Needless to say I left awkwardly and a little upset since I wanted a toyota from my local dealer but did not feel confident to go into a major purchase at a dealership that will not properly train their sales people with the knowledge required to sell their cars.

Since that awkward encounter I have been contacted by this dealership religiously but now with a more aggressive sales person that has obviously taken the wheel so to speak from the rookie.

No thanks Toyota of grand rapids.