Sarah Drinkwater

Review of Hyatt Hotels Corporation, Ropp...

I don't really think they've invented the words ye...

I don't really think they've invented the words yet to describe the disarming flyness of the Grand Hyatt. What can I say? It's special.

The hotel's a huge obelisk that towers (in a city where everything towers) over the business and tourism area, Roppongi. It's absolutely spotless but not in a creepy way, and the service is the best in the world - just absolutely efficient, charming and polite. My room wasn't huge but was very luxurious - massive bed, TV in the walled glass bathroom, that kind of thing.

Although the hotel's right by a tube station and attached to a big shopping centre full of cafes and kooky clothes stores, you could easily just stay in, because the Grand Hyatt has three bars (my favourite was the Lost In Translation style Maduro, complete with lounge singer) and eight restaurants, ranging from enormous international breakfast buffets at the French Kitchen (Tokyo is obsessed with France and Paris in particular) to Keyakizaka, a stunning teppanyaki restaurant. The Grand Hyatt also hosts weddings, and it was a particular treat to see guests dressed up for a traditional Japanese wedding.

Actually, this whole place was a complete treat, and one I'd highly recommend.