I bought a Laramie from them in 2012. I don't thin...

I bought a Laramie from them in 2012. I don't think I got the best deal but they had what I wanted at the time so I traded. It was the first time in my buying vehicles that I didn't get to see the paperwork until signing time. I was used to a small town dealership in Texas where they are up front and honest about everything. I bought an extended warranty for the first time in years too. My rear cab brake light started leaking one day. Called them, they said bring it in. I figured it would be covered. Wrong. $133 later, just for them to look at it and tell me what I already knew. Would have been even more had I let them replace it. I told them I would replace it myself as it would be much cheaper and would appreciate it if next time someone would let me know it would cost me. Talked to Kyle Odum, he ended up meeting me half way. I get mail from them all the time telling me they need my truck. There is high demand! The correspondence looks personal and hand written too. Come to find out, apparently other dealerships must use the same advertising company. Anyway, took my truck up there just to see what they would offer. Of course it was way too low and after I decided to leave, had to try to find someone with my keys then walk to the other side of the building where they had moved my truck. I get in and the steering wheel is dirty. Today, I reluctantly visited the dealership with my family to see about trading for a truck to pull a camper. The only reason I went is because they had what I wanted and quoted me an internet price on a truck they had which was a discount of over $14000. Chris James had already told me over the phone that the person who sent me the quote made a mistake and the discount was only about $8000. Figured I would see how they might remedy it. We get there, they bring Chris out, he can't even remember what I was looking for even though he talked to me three times on the phone and I had them quote me three different trucks before I arrived. They assign a salesman to take us to the trucks. We look at them. We go back to the office. All I get is a worksheet with numbers on it and of course not the numbers I want. He tries to get us closer to what we want but it was a no. I get my truck keys back and of course, yet again, have to walk to the other side of the building to get it. If anyone has a small town dealership they can recommend that treats you well I am all ears.