We love this place. I ve been coming here since 20...

We love this place. I ve been coming here since 2013. Unfortunately this time around was a complete disappointment. I understand they are understaffed due to the pandemic but doesn t it mean that they should have service horrible service. I approach the general manager about my experience and unfortunately I m still waiting for him to reach out to me. Hopefully he can hold up his promises unlike the staff. Once again we love this place in my opinion the only place to stay in the Miami area.