Taegan Guthrie

Review of Box hill TAFE

These people have no idea what they're doing, I ca...

These people have no idea what they're doing, I called to stop my payment plan (which I was told would stop 2 months ago) and was redirected to debit success where they told me only the school could stop the payments. So I then had to call back again and was told to email them and I should receive an email by the end of the day. Two weeks later I emailed them again and still got no reply, after the third email I finally got a reply saying I still had to pay the payment in full because I had completed certain courses, however these courses were completed after I left so there was no way I was able to do these courses. I told them this and was told that she would look into it and get back to me, I then got an email from debit success saying the payment plan has finished however no reply from the school. So a big thank you for taking my money for 2 months and then keeping it even though you were in the wrong.