Bonnie S

Review of ServPro of North Prince Willia...

Contacted this company about water damage that for...

Contacted this company about water damage that forced my business to close. They rescheduled my appointment and once someone managed to come out I never received an estimate. The customer service reps were of no help at all and basically told me that because of bad weather they had all these "emergency calls" I am not sure why my business being closed did not qualify as an emergency. Once the person came out I had to call multiple times in order to find out that no estimate had been prepared and that was after multiple calls a day for four days. Don't waste your time with these people. I have a feeling since my claim involved insurance and not cash up front it was not a priority.