What a terrible experience from start to finish wi...

What a terrible experience from start to finish with Audi Plano service. The GM is very unempathic and more concerned about getting to the next sale than retaining the loyalty of a current customer. Their 'policies' are very uncustomer friendly! For those luxury car lovers like myself choose BMW or Mercedes or find another Audi dealership to do business with. If you need service for your Audi, hire your own personal mechanic, it would be less expensive and less of a headache.