Ashley Cassell

Review of Taylor Made Realty

I stayed at Duck Cove-Wisp. I wrote Taylor-Made an...

I stayed at Duck Cove-Wisp. I wrote Taylor-Made and also posted a review which funny enough has not made it to their site under the Duck Cove listing. I guess they only list the positive ones out there....interesting.

The septic gave out on us which caused a mess in the basement and a disgusting smell that nobody came back to help out with. I haven't heard from anyone since so hope it was addressed before the next people come in. Although the location of Duck Cove was great I would never rent here again. Please see notes about sleep total and fireplace, this should be updated on your site.

Pros- Location is within walking distance to Wisp and a reasonable price. Taylor-Made had excellent customer service prior to my trip. They were always quick to get back to me and very helpful if I had any questions (with one exception below). On Saturday evening during out stay around 10pm we noticed a very foul smell in the basement, lucky me I had my room down there. It smelled like something was wrong with the septic and upon looking in the tub it was confirmed. There was leaking coming from the toilet and all the drainage was going into the tub or on the floor. TM had someone out there within 30 mins (the public side) to fix the problem.

Cons- This does not sleep 16 it sleeps 14 and only had ONE pullout not two. No fireplace even though it is shown in the pictures and description. House is VERY outdated but I guess you get what you pay for since the location was good and price was reasonable. As I mentioned above the septic backed up and they came out to fix it. A guy from Taylor-Made came out intially and said he would return to clean up/spray/disinfect when the public side of it was done. He never came back and we slept next to this nasty smell ALL night. Was disappointed in that aspect of the service and we never had anyone follow up with us about it. Showers have terrible pressure and shower heads barely work. Just beware, you get what you pay for and the septic may back up and you are left to clean it up!