The service deptaetment of Mercedes Benz in Sacram...

The service deptaetment of Mercedes Benz in Sacramento has provided the worst service of any dealer I ve worked with.
Forgot they refused todo the work requested. Forget the service manager missed his phone call appointment by six hours and cost me ninety minutes of lost production.
When I asked who the ASE certified diagnostic tech who administered the test was my request was denied by the management.
Those things are all bad.
What hurts the most is....

I can prove flat out with time and date stamped photography. That the service depart lied about the work they said they performed on performed on my vehicle.

After all this they didn t even wash the car.

I won t ever shop Sacramento Mercedes Benz of Sacramento. You don t have to take my advice.
I would recommend you get your car into a dealer that cares as much as you do about your car. Sacramento Mercedes Benz is not that Dealer.