Elizabeth Mendoza Review of Embassy Suites West Palm Beach
My husband and I booked 2 nights here after our fl...
My husband and I booked 2 nights here after our flight was cancelled in Miami. It was very nice decor, staff very friendly, decent breakfast, evening snacks. The only problem we ran into from the night we arrived at almost midnight: my husband took a shower and there was no cold water, just hot, or scolding. We let it go, but still persisted the next day so my husband inquired at front desk. They sent someone out to fix. Problem seemed to resolve temporarily. I showered less than a couple hours later, started off okay, then became scolding hot. My husband went and talked to front desk again, who asked HIM to check surrounding rooms for the temperature: same thing, HOT! I love cooler temperatures in general but this was a hazard. They then suggested we check a floor 5 flights up. Turns out, it wasn't scolding hot so we acceteped (out of exhaustion from traveling over a week, out of the county). Just frustrating to go from so accomdating to so inconsiderate. Will not be staying here again.
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