M

Normally I have had satisfactory experience at Per...

Normally I have had satisfactory experience at Peruzzi's service department.
I have bought my last 4 vehicles from Peruzzi. Unfortunately, this last experience with my 2018 Acadia Denali was anything but that. I took it in for an oil change and while they noticed I was within 60 days of the inspection due, so I decided to have the inspection done. I had 35,000 miles on the vehicle and got a call from the service department telling my front brake pads were border line and needed replacement. They gave me the estimate and included replacing the rotors. I disputed the rotor replacement and the service man said tech listed at required. After checking with the tech, it then became shaving the rotor that was required. After telling him put it back together, I would take it elsewhere it was lower to a recommendation not a requirement. It just seems, no matter how new the vehicle is, every time I take it in for service, they manage to get $400 to $500 at of you. NOT HAPPY!!!

Comments:

No comments