Bruno De Graeve

Review of Hilton Royal Parc Soestduinen

This was a nice place but year after year you see ...

This was a nice place but year after year you see the quality and service deteriorate. This should be a 4-star hotel, but if it is not urgently needed for renovation and cleaning, it seems to me rather a 3-star motel. Recently tried the dinner. Another disappointment. There used to be a 2 or 3 course menu. Now only a few dishes that you do not heat up. As a sauce with the different dishes you have the choice of truffle sauce or truffle sauce. Something else is not possible. If you ask for something other than fries, that also seems difficult. Do you want a window seat to have a view of the gulf? Also not possible because the table is not set. Dishes are expensive and not too tasty (meat not fried as requested). In short, you have to be somewhere else to eat. The breakfast is expensive compared to other Hiltons in NL who offer better service. Some rooms are in urgent need of a renovation. Does the staff not see that the wallpaper is full of coffee? Fortunately there is still the swimming pool .... It is a pity that the 2 petanque lanes on the waterfront have been neglected for years. Maybe place a trampoline for the kids? Place sat. Hopefully the fall of 2018 will improve. Would the long-announced renovation finally start? Do not forget to do something about the kitchen service.