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Robert Mendivil

4 years ago

I stayed at this facility a year. In the beginning...

I stayed at this facility a year. In the beginning things were not perfect but they were a place where the environment was friendly and issues eventually got addressed this was far better than any other place I had attended previously. Unfortunately, I had to return a second time due to circumstances beyond my control. I returned to a very different facility. I was offered a single room with no roommate and was given that for a week then was moved out a week later. They didn't follow through with keeping me in my single room although it's what was promised to me when I returned. I had issues with aides having poor attitudes when asked for assistance. I went to management and I was given the excuse that they are rebuilding and that in time the facility will be amazing.I saw many infraction that if the state would have seem this place would have gotten shut down. I had cnas who would not offer me showers on shower days and come 2 find out the shower sheet that was due 2 be filled out for me in shower day. Said that I had refused my shower but there was no signature of mine 2 confirm this.I will not return

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