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miarosie rose

4 years ago

This place is denying my mom a CT scan just becaus...

This place is denying my mom a CT scan just because they say she has a Kaiser insurance and my mom doesn't have such thing she has medical. My mom has a different address than this lady who has insurance at Kaiser. This dumb place is telling her to go cancel that insurance at Kaiser (pretty much go cancel someone else's insurance) seriously how in hell? If it was someone from their family going through something like this they would sure help them. My mom has a cyst and we don't know if its good or bad, I'm dying in the inside because I'm freaking out and for these people it's just as easy as "oh well we have to cancel your order. If this gets worse or something happens to my mom this will be their fault. My experience in general with this hospital has told me that this hospital us more full if people who need a good job to pay rent and that's the only reason why they are working there THAN people who actually love their career and truly helping people. So STUPID, so PEOPLE if someone with a good insurance has the same name as you they will stop any service for you even if you have been going through hell like I have. Just as simple as that. Bunch of lazy and rude people

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