They were sent out by our Homeowner's to inspect r...

They were sent out by our Homeowner's to inspect roof damage and interior water damage. The inspector showed up and immediately informed me that he had hurt his ankle and "wouldn't be doing much". He was certainly right in that regard. Not only did he not properly inspect the roof, he never came inside to look at the interior damage. Their estimate was only 3% of what the insurance company came up with based solely on the pictures and videos i took myself. They also took 19 days to file their estimate from the time the inspector came out. Their negligence not only delayed our claim severely but caused over 40 additional gallons of water to come into our home.