Auction itself was fine. Decent auctioneer and rin...

Auction itself was fine. Decent auctioneer and ringman. However, afterwards--even though my client had winning bid at auction, they were never notified that the DAY AFTER THE AUCTION they "received a bid higher than my clients" and they "forgot" to notify them that their bid/contract was not accepted. Not sure how a "bid" comes in after an auction has closed. Even still, "forgetting" to notify someone that their bid was not accepted and waiting until the day after the 10 day period expired was unacceptable.